FAQ

Wine

Shipping

Where do you ship?

Currently, we ship to select US states. See Shipping Information for the latest updates.

When will your wines be available where I live?

We're just getting started on this journey. If we don't currently ship to where you live, let us know by getting in touch and we'll see what we can do to accelerate things!

How does local pickup work?

If you're local to the Berkeley area or will be passing through, you can choose to pick up your order in Berkeley, free of charge, during a time window that works for you. The exact pickup location, along with a form to select your pickup window, will be sent to you by email after you place your order. Pickup is generally available M-F, subject to my availability.

Does someone need to sign for my delivery?

Unfortunately, yes. FedEx will not deliver unless an adult over 21 (it doesn't have to be you) is present to sign for the package. 

What happens if I'm unable to sign for my package?

FedEx will generally make 3 attempts to deliver your package before returning it to us. If you know you won't be home when your package is scheduled to be delivered, it's best to have FedEx hold it for you or redirect it to a pickup location near you. You can do so from the tracking link.